Digital Analyst (M/F/D)
I am a DIGITAL ANALYST.
What is your superpower?
As a Digital Analyst for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group. I am providing clear and crisp insights for our Feature Teams and steer them towards optimal solutions based on real-world data to develop the next era of digitally enhanced travelling.
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What I’ll do.
- I am responsible for designing, developing and maintaining data collection architecture, reports, metrics and analyses for different Digital Hangar teams
- I am juggling all kinds of data, collect and analyze them and seek for patterns and trends to drive the digital acceleration and future customer experience
- I utilize big data and business intelligence technologies to shape and drive key business decisions to lift the Digital Hangar on the next level
- I make my analysis results accessible by building and providing dashboards and reports based on business needs
- I closely align with business and management teams to assess business needs
- I collaborate with the Digital Hangar product teams to identify possibilities for improvement and adaptations regarding their digital products
- I am troubleshooting upcoming errors and problems regarding data pipelines, databases and reports
- I can stand my ground and present, negotiate and discuss my findings constructively with different business and management partners while keeping business needs in mind
- I work pragmatically and support my team to deliver high quality solutions with speed
- I work in an international environment with a diverse team
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What I’ll need.
- I have at least 2 years of experience as a Digital Analyst
- Knowledge of front-end web and mobile technologies (JavaScript, HTML, CSS, SDKs)
- Experience in digital data collection (tracking), Firesbase and/or tag management systems
- Experience in standard digital analytical tools (e.g. Google Analytics)
- Experience with AB testing, personalization, customer data platforms, and/or data activation is a plus
- Experience in working in cross-functional teams in an agile environment
- Knowledge of software-development processes, dependencies and digital products as well as methodologies and frameworks like Scrum and Kanban
- Knowledge of databases (e.g., SQL, NoSQL…), reporting tools (e.g. , Tableau) and cloud platforms (esp. Microsoft Azure)
- Knowledge of script languages such as Python, R, Scala e.g., with Apache Spark is a plus
- Ambition to master and not being intimidated by unstructured data and large datasets
- Willingness to expand my comfort zone by sometimes leaving it
- Very good command of English language
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Who I am.
- Self-starter – I don’t wait for others to get started. My self-driven attitude is my natural energy booster
- Inventor – I am excited about the opportunity to break new ground by deriving solutions from collected data and bringing them into action in a fast-changing environment
- Brave – No matter how complex the dataset, my strength is to experiment with different solutions and identify the underlying pattern as well as derive recommendations
- Collaborative – I love to share my knowledge and engage with others
- Data-driven – Data is what is running in my veins. I do not drown in numbers, rather stay afloat and control the tide, steering towards improved solutions together with my team
- Travel Enthusiast – I love to take a huge part in making the travel experience of Lufthansa Group’s customers as smooth as possible
It’s not just a job. It’s a package of so much more.
Flight Benefits
that enable me to fly around the world with friends and family in Lufthansa Group Airlines.
Coaching
from my team lead and peers, incl. mentoring and an individual development plan.
Relocation Package
For me and my family, incl. support in visa and official matters.
Hybrid work
gives me flexibility to create my workday however it fits my needs – at the office with my teammates or at home.
Unique atmosphere
In the greatest team, with a start-up spirit, integrated into the largest European airline group to revolutionize travel.
Employee benefits
attractive benefits from a partner network with >15 partners for discounts, memberships and much more.
