We believe that technology revolutionizes the aviation industry
Bringing the digital travel experience to the next level.
Creating the world’s best connected travel experience – physical, human, and digital – for all Lufthansa Group airline brands is our goal. We’re committed to driving the digital transformation and becoming leaders and innovators in developing next-level digital solutions for the airline industry.
We are home to digital talents and impact the digital travel experience of Lufthansa Group’s customers.
We enable fast development and implementation cycles through a fully agile and product-centric approach. We are home to digital talents, and we foster diversity of different minds and makers. We empower our teams with full end-to-end product ownership and thus enable them to find the best solution for our customers.
The sky is the limit? Let’s push for it!
We develop solutions for our most-valued customers to enrich the entire travel experience.
And we are always on the lookout for smart gadgets to make traveling even cooler. The Digital Hangar operates with 100% focus on delivering tangible value-adding solutions. Together with you, we develop best-in-class features for over 145 million passengers that travel on our 5 airline brands every year.
you are a digital pioneer? Join us!
Ask yourself, “What would I do differently if I could change it?” Let’s turn your ideas into reality. Join a dynamic team of digital enthusiasts and professionals and be part of the creative and vibrant team spirit.
Application Operation Community of Practice Lead (M/F/D)Frankfurt am Main / Hybrid Work
As an APPLICATION OPERATION COMMUNITY OF PRACTICE (COP) LEAD for the Digital Hangar, I’ll drive the application operation topic throughout the Digital Hangar enabling efficient product and platform operations. I will be responsible for leading and growing the Application Operation community. The community will be focused on defining guidelines, sharing knowledge, best practices, and expertise in the Application Operation domain. My role will be to help shape the strategy, vision, and direction of the community.
Digital Content Manager (m/f/d)Frankfurt am Main / Hybrid Work
As a DIGITAL CONTENT EXPERT in the Digital Hangar, I bring a passion for customer communication and digital channels. I excel in orchestrating and editing content to elevate the user experience, enhancing information design and optimizing content quality. Guided by digital communication principles, I apply my airline know how and understanding of target audiences to improve user engagement. From prioritizing requests based on business impact to the execution of content production and publication, I play a key role in shaping our digital narrative.
PSS Solution Architect (M/F/D)Frankfurt am Main / Hybrid Work
As a PSS SOLUTION ARCHITECT for our team, I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group. I am delivering process improvements and solutions for our Feature Teams and take part in our collaborative effort to develop the next era of digitally enhanced travelling.
Senior IT Operations Manager (M/F/D)Frankfurt am Main / Hybrid Work
As a SENIOR IT OPERATIONS MANAGER for our Integration Platform (OIP), I am a key player in delivering real impact in digitizing the travel experience of numerous clients of the Lufthansa Group. I have the responsibility to ensure availability, performance, and quality of our products by defining high maturity ITSM processes.
Our company values are the driving factors for our success
On the Pulse
We are passionate about solving our customer’s challenges and strive for quality.
Can Do Mentality
We take initiative and move things forward with our can-do mentality.
We facilitate use and look for learning opportunities.
We value each team member and take responsibility.
We work iteratively and strive for effective solutions.
We respect each other and have an open culture.
We are shaping the future of digital travel. Together
…almost everything which is closely related to the flight itself: from planning & preparing, while traveling to and at the airport, in flight, until the actual arrival. This includes digital self-check-in experiences, baggage and travel services, digital in-flight experience, and a digitally supported Food & Beverage service portfolio across all touchpoints.
…an outstanding e-commerce experience for our customers by delivering solutions for traffic acquisition, travel inspiration, offer search, selection, booking, and payment so that our customers are inspired to find, compare, customize, order, and settle their desired flights and products seamlessly and intuitively.
…personalization & loyalty before, during, and after the flight by creating an attractive and convenient profile experience for our customers. Aiming at delivering the right content at the right time. This includes both future hyper-targeted offers as well as an advanced loyalty program reinforcing strong customer retention.
…our customers and customer-facing colleagues through fast, convenient, and reliable digital service solutions. The focus is on self-services for rebooking, refunds, schedule change, information, and claim- & complaints automation across all existing and future channels.
…our customer’s travel experience by a vast offering of retail products and services throughout the entire journey. Our key priorities are building a consolidated marketplace, enabling a data-driven, personalized display of ancillary services & products across all digital touchpoints, on-board new partners, and further enhancing our offering.